E-commerce complaint window do citizens

2016/9/1 12:08

{Baghdad: Euphrates News} did the Ministry of Commerce, on Thursday, citizens ' complaints and window via the e-citizen and Government on the link www.ca.iq

Citizens ' Affairs Department Director, said Maha virtuously in the statement, a copy of {Euphrates news} today, that "this program came in implementation of the decision of the Cabinet Secretariat to overcome difficulties and reduction of the time and routine," pointing to "this program connects to an electronic network with representatives of citizens ' Affairs Department in the Ministry's companies in Baghdad and provinces and centrally with the General Secretariat of the Council of Ministers".

The work in this program is by receiving complaints and requests and proposals through the connector and then notify their owners with code aokod for the purpose of pursuing their applications and proceedings in their light and then the officer lifting those requests to the relevant authorities to reply to them in accordance with the rules and regulations and guarantee citizens ' rights and the public interest and within three days from receipt of the applications in the light of this site and follow by the General Secretariat of the Council of Ministers. "

She pointed out that "such action Secretariat departments of citizens across this site and its effectiveness.

Virtuously noted that "directives the Minister of trade and stressed the need to follow up complaints and implement citizens and reply within three days of receipt of applications for the injustice and sufferings for the citizen and ensure the rights of public interest".