Trade: receipt of government program complaint 1480 e-citizen and accomplish 99%


2016-10-24 at 10:07


Baghdad scales newsThe Commerce Department announced Monday, on the completion of 99% of the total complaints of 1480 and received through the e-government program.

it came in a monthly report of the citizens ' Affairs section in a month last August.Citizens '

Affairs Department Director confirmed Maha Fadel according to balance-news/received a copy of it, that "the requests received by the Department, distributed among (252) request for administrative grievances and (97) request for issuance, replacement and addition of separating rationing card and (53) request for vocabulary and ration (35) block and lift the block out a ration (20) special request by peasant dues and (12) for food and flour agents and (5) special order re functional and (4) public company services inquiry request for auto trade (1) About reports of administrative and financial corruption. "

The number of applications received by the Department amounted to 1480 asked hit done with limits (99.26%) While the quality of answers (80%)

The percentage of complaints classified (32.36%) The number of sub formations established amounted to 6 (6.74%) while the number of requests recorded by the subsidiary formations 1341 and direct complaints and pointed out that "citizens ' Affairs Department continues to receive requests and complaints from citizens via electronic program and hotlines directly or through its offices in t Ministry."



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